Shipping & Payment
Are shipments trackable?
All packages are shipped with Serpost courier (Peru) which means the package is trackable , and will be returned to us if undeliverable. The tracking is to make sure your orders are shipped quickly, securely, and won’t get lost or delivered to the wrong person. It can take up to 48 hours before tracking data becomes visible.
We aim to pack and dispatch all products purchased within 1-3 working day provided they are in stock. If the products are out of stock we will provide notification and advise a date of delivery.
Discreet Shipping: All orders will be sent out in a neutral mail package, without any noticeable writings or pictures on the package. We don’t put anything else in the package that is related to us. Even no bill. The order confirmation sent by e-mail is your receipt. All our packaging is completely discreet. The outside of the package simply has your address. Of course we will not use soul-herbs as sender’s name.
Return and Refund: There is no refund after package is sent out. Due to the nature of the product, there is no return.
Stuck or lost package: If the package is stuck or lost, we do 1x reshipment with buyer paying for the shipping fee.
Delivery time of Ayahuasca Tea:
Around 7-15 days worldwide when shipped. Rarely, but sometimes longer depending your countries postal service.
Payment
We offer you the following methods to pay for your order
Bitcoins
Pay using Bitcoin. Select the products you want to purchase. Then during checkout. Select the payment option Bitcoin and confirm your order. As soon as the payment is received, we’ll process your order.
PayPal
Not available at this moment. Credit and debit card payments are accepted. Simply select PayPal option as the payment during checkout.